diff --git a/zendesk/widget.go b/zendesk/widget.go
index 816a48e4..7d1b08ab 100644
--- a/zendesk/widget.go
+++ b/zendesk/widget.go
@@ -125,6 +125,16 @@ func (widget *Widget) keyboardIntercept(event *tcell.EventKey) *tcell.EventKey {
 		return nil
 	}
 	switch event.Key() {
+	case tcell.KeyDown:
+		// Select the next item down
+		widget.next()
+		widget.display()
+		return nil
+	case tcell.KeyUp:
+		// Select the next item up
+		widget.prev()
+		widget.display()
+		return nil
 	case tcell.KeyEnter:
 		widget.openTicket()
 		return nil