diff --git a/zendesk/item.go b/zendesk/item.go
new file mode 100644
index 00000000..d066b439
--- /dev/null
+++ b/zendesk/item.go
@@ -0,0 +1,14 @@
+package zendesk
+
+import (
+	"fmt"
+
+	"github.com/senorprogrammer/wtf/wtf"
+)
+
+type Item struct {
+	Requester string
+	TicketID  string
+	Subject   string
+	Status    string
+}
diff --git a/zendesk/tickets.go b/zendesk/tickets.go
index 3cf3c2f7..af9e3b4d 100644
--- a/zendesk/tickets.go
+++ b/zendesk/tickets.go
@@ -93,12 +93,6 @@ func newTickets() ([]string, error) {
 			newTickets = append(newTickets, newTicket)
 		}
 	}
-	if len(newTickets) < 1 {
-		fmt.Println("No unassigned tickets in queue - woop!!")
-	} else {
-		for i := range newTickets {
-			fmt.Println(newTickets[i])
-		}
-	}
+
 	return newTickets, nil
 }