Zendesk

Added in v0.1.0.

Displays tickets in the “New” status - i.e. have not yet been assigned.

Source Code

wtf/zendesk/

Keyboard Commands

Key: [return]
Action: Open the selected ticket in the browser.

Key: j
Action: Select the next item in the list.

Key: k
Action: Select the previous item in the list.

Key: ↓
Action: Scroll down the list.

Key: ↑
Action: Scroll up the list.

Configuration

zendesk:
  apiKey: "3276d7155dd9ee27b8b14f8743a408a9"
  enabled: true
  position:
    top: 0
    left: 2
    height: 1
    width: 1
  status: "new"
  subdomain: "your_domain"
  username: "your_email@acme.com"

Attributes

apiKey
Value: Your Zendesk API token.

enabled
Determines whether or not this module is executed and if its data displayed onscreen.
Values: true, false.

position
Defines where in the grid this module’s widget will be displayed.

status
The status of tickets you want to retrieve. Values: new, open, pending, hold.

subdomain
Value: Your Zendesk subdomain.

username
Your Zendesk username Values: A valid Zendesk username (usually an email address).