Zendesk

Added in v0.1.0.

Displays tickets in the “New” status - i.e. have not yet been assigned.

Source Code

wtf/zendesk/

Required ENV Variables

Key: ZENDESK_API
Value: Your Zendesk API Token

Key: ZENDESK_DOMAIN
Value: Your Zendesk subdomain

Keyboard Commands

Key: [return]
Action: Open the selected ticket in the browser.

Key: j
Action: Select the next item in the list.

Key: k
Action: Select the previous item in the list.

Key:
Action: Scroll down the list.

Key:
Action: Scroll up the list.

Configuration

zendesk:
  enabled: true
  position:
    top: 0
    left: 2
    height: 1
    width: 1
  status: "new"
  username: "your_email@acme.com"

Attributes

enabled
Determines whether or not this module is executed and if its data displayed onscreen.
Values: true, false.

position
Defines where in the grid this module’s widget will be displayed.

status
The status of tickets you want to retrieve. Values: new, open, pending, hold.

username
Your Zendesk username Values: A valid Zendesk username (usually an email address).