mirror of
https://github.com/taigrr/wtf
synced 2025-01-18 04:03:14 -08:00
87 lines
2.7 KiB
Go
87 lines
2.7 KiB
Go
package zendesk
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import (
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"encoding/json"
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"log"
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)
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type TicketArray struct {
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Count int `json:"count"`
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Created string `json:"created"`
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Next_page string `json:"next_page"`
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Previous_page string `json:"previous_page"`
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Tickets []Ticket
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}
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type Ticket struct {
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Id uint64 `json:"id"`
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URL string `json:"url"`
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ExternalId string `json:"external_id"`
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CreatedAt string `json:"created_at"`
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UpdatedAt string `json:"updated_at"`
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Type string `json:"type"`
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Subject string `json:"subject"`
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RawSubject string `json:"raw_subject"`
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Description string `json:"description"`
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Priority string `json:"priority"`
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Status string `json:"status"`
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Recipient string `json:"recipient"`
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RequesterId uint32 `json:"requester_id"`
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SubmitterId uint32 `json:"submitter_id"`
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AssigneeId uint32 `json:"assignee_id"`
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OrganizationId uint32 `json:"organization_id"`
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GroupId uint32 `json:"group_id"`
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CollaboratorIds []int32 `json:"collaborator_ids"`
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ForumTopicId uint32 `json:"forum_topic_id"`
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ProblemId uint32 `json:"problem_id"`
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HasIncidents bool `json:"has_incidents"`
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DueAt string `json:"due_at"`
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Tags []string `json:"tags"`
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Satisfaction_rating string `json:"satisfaction_rating"`
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Ticket_form_id uint32 `json:"ticket_form_id"`
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Sharing_agreement_ids interface{} `json:"sharing_agreement_ids"`
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Via interface{} `json:"via"`
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Custom_Fields interface{} `json:"custom_fields"`
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Fields interface{} `json:"fields"`
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}
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func (widget *Widget) listTickets(pag ...string) (*TicketArray, error) {
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TicketStruct := &TicketArray{}
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var path string
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if len(pag) < 1 {
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path = "/tickets.json"
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} else {
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path = pag[0]
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}
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resource, err := widget.api("GET", path, "")
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if err != nil {
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return nil, err
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}
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err = json.Unmarshal([]byte(resource.Raw), TicketStruct)
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if err != nil {
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return nil, err
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}
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return TicketStruct, err
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}
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func (widget *Widget) newTickets() (*TicketArray, error) {
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newTicketArray := &TicketArray{}
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tickets, err := widget.listTickets(widget.settings.apiKey)
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if err != nil {
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log.Fatal(err)
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}
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for _, Ticket := range tickets.Tickets {
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if Ticket.Status == widget.settings.status && Ticket.Status != "closed" && Ticket.Status != "solved" {
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newTicketArray.Tickets = append(newTicketArray.Tickets, Ticket)
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}
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}
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return newTicketArray, nil
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}
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