mirror of
https://github.com/taigrr/wtf
synced 2025-01-18 04:03:14 -08:00
102 lines
2.6 KiB
Go
102 lines
2.6 KiB
Go
package zendesk
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import (
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"fmt"
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"github.com/rivo/tview"
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"github.com/wtfutil/wtf/utils"
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"github.com/wtfutil/wtf/view"
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)
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// A Widget represents a Zendesk widget
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type Widget struct {
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view.ScrollableWidget
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result *TicketArray
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settings *Settings
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err error
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}
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// NewWidget creates a new instance of a widget
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func NewWidget(app *tview.Application, pages *tview.Pages, settings *Settings) *Widget {
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widget := Widget{
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ScrollableWidget: view.NewScrollableWidget(app, pages, settings.common),
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settings: settings,
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}
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widget.SetRenderFunction(widget.Render)
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widget.initializeKeyboardControls()
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return &widget
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}
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/* -------------------- Exported Functions -------------------- */
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func (widget *Widget) Refresh() {
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ticketArray, err := widget.newTickets()
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ticketArray.Count = len(ticketArray.Tickets)
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widget.err = err
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widget.result = ticketArray
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widget.Render()
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}
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/* -------------------- Unexported Functions -------------------- */
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func (widget *Widget) Render() {
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widget.Redraw(widget.content)
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}
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func (widget *Widget) content() (string, string, bool) {
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title := fmt.Sprintf("%s (%d)", widget.CommonSettings().Title, widget.result.Count)
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if widget.err != nil {
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return title, widget.err.Error(), true
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}
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items := widget.result.Tickets
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if len(items) == 0 {
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return title, "No unassigned tickets in queue - woop!!", false
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}
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str := ""
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for idx, data := range items {
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str += widget.format(data, idx)
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}
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return title, str, false
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}
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func (widget *Widget) format(ticket Ticket, idx int) string {
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textColor := widget.settings.common.Colors.Background
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if idx == widget.GetSelected() {
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textColor = widget.settings.common.Colors.BorderTheme.Focused
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}
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requesterName := widget.parseRequester(ticket)
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str := fmt.Sprintf(" [%s:]%d - %s\n %s\n\n", textColor, ticket.Id, requesterName, ticket.Subject)
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return str
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}
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// this is a nasty means of extracting the actual name of the requester from the Via interface of the Ticket.
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// very very open to improvements on this
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func (widget *Widget) parseRequester(ticket Ticket) interface{} {
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viaMap := ticket.Via
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via := viaMap.(map[string]interface{})
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source := via["source"]
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fromMap, _ := source.(map[string]interface{})
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from := fromMap["from"]
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fromValMap := from.(map[string]interface{})
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fromName := fromValMap["name"]
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return fromName
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}
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func (widget *Widget) openTicket() {
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sel := widget.GetSelected()
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if sel >= 0 && widget.result != nil && sel < len(widget.result.Tickets) {
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issue := &widget.result.Tickets[sel]
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ticketURL := fmt.Sprintf("https://%s.zendesk.com/agent/tickets/%d", widget.settings.subdomain, issue.Id)
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utils.OpenFile(ticketURL)
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}
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}
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