wtf/_site/content/posts/modules/zendesk.md

title, date, draft

title	date	draft
Zendesk	2018-07-23T18:55:37-08:00	false

Displays tickets in the "New" status - i.e. have not yet been assigned.

Source Code

wtf/zendesk/

Required ENV Variables

Key: ZENDESK_API
Value: Your Zendesk API Token

Key: ZENDESK_DOMAIN
Value: Your Zendesk subdomain

Keyboard Commands

Key: [return]
Action: Open the selected ticket in the browser.

Key: j
Action: Select the next item in the list.

Key: k
Action: Select the previous item in the list.

Key: ↓
Action: Scroll down the list.

Key: ↑
Action: Scroll up the list.

Configuration

zendesk:
      enabled: true
      username: "your_email@acme.com"
      status: "new"
      position:
        top: 0
        left: 2
        height: 1
        width: 1

Attributes

username
Your Zendesk username Values: A valid Zendesk username (usually an email address).

status
The status of tickets you want to retrieve. Values: new, open, pending, hold.