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63 lines
1.4 KiB
Markdown
63 lines
1.4 KiB
Markdown
---
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title: "Zendesk"
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date: 2018-07-23T18:55:37-08:00
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draft: false
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---
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Displays tickets in the "New" status - i.e. have not yet been assigned.
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## Source Code
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```bash
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wtf/zendesk/
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```
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## Required ENV Variables
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<span class="caption">Key:</span> `ZENDESK_API` <br />
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<span class="caption">Value:</span> Your Zendesk API Token
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<span class="caption">Key:</span> `ZENDESK_DOMAIN` <br />
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<span class="caption">Value:</span> Your Zendesk subdomain
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## Keyboard Commands
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<span class="caption">Key:</span> `[return]` <br />
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<span class="caption">Action:</span> Open the selected ticket in the browser.
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<span class="caption">Key:</span> `j` <br />
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<span class="caption">Action:</span> Select the next item in the list.
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<span class="caption">Key:</span> `k` <br />
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<span class="caption">Action:</span> Select the previous item in the list.
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<span class="caption">Key:</span> `↓` <br />
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<span class="caption">Action:</span> Scroll down the list.
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<span class="caption">Key:</span> `↑` <br />
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<span class="caption">Action:</span> Scroll up the list.
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## Configuration
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```yaml
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zendesk:
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enabled: true
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username: "your_email@acme.com"
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status: "new"
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position:
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top: 0
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left: 2
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height: 1
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width: 1
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```
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### Attributes
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`username` <br />
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Your Zendesk username
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Values: A valid Zendesk username (usually an email address).
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`status` <br />
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The status of tickets you want to retrieve.
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Values: `new`, `open`, `pending`, `hold`.
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